Get in Touch With Us

Whether you have a question about one of our crypto casino reviews, want to flag something that looks out of date, or have a suggestion for content we should cover, this page explains the best way to reach the team behind BTC Casinos — and what you can expect when you do.

How to Contact Us

Email is the most direct way to reach us. Every message is read by a real person, and we aim to reply within two business days. Write to us at [email protected].

To help us get back to you faster, a little context goes a long way. Letting us know upfront what your message is about — a review, a bonus term, a factual correction — means we can route it to the right person without a back-and-forth.

What You Can Write to Us About

We hear from readers for all sorts of reasons. The most common ones are listed below, but nothing is off the table.

• Questions about our reviews — If something in a casino write-up is unclear, or you want more detail on how we assessed a particular site's bonus terms, payout speed, or coin support, ask away.
• Corrections and factual updates — Accuracy matters to us. If a bonus figure has changed, a site has updated its KYC policy, or you have spotted anything that looks wrong, please let us know. We verify and update content regularly and take reader flags seriously.
• Content suggestions — Is there a topic, a coin, or a casino type you would like us to cover in more depth? Reader input genuinely shapes what we write next.
• Partnership and commercial enquiries — If you represent a platform and want to discuss how your site is covered or explore a working relationship, introduce yourself and outline what you have in mind. We review all enquiries, though we cannot respond to every pitch.
• Responsible gambling concerns — If you or someone you know is struggling with gambling, please mention it in your message and we will point you to appropriate support. You can also contact the National Problem Gambling Helpline directly at 1-800-GAMBLER, any time.
• General feedback — Positive or critical, we want to hear it. If something we published affected you in any way, that is worth knowing.

What Happens After You Write to Us

Your message lands in an inbox monitored by the editorial team, not an automated system. We do not send templated holding replies as a substitute for a real answer. Someone reads what you wrote and responds to it specifically.

Our target turnaround is two business days. During periods when we are publishing heavily or processing a high volume of messages, it may run a little longer — but we will always follow up. If you have not heard from us after four business days, a short follow-up email is always welcome.

A Note on What We Cover and How

BTC Casinos researches and compares crypto casinos for US players — covering supported coins, welcome bonuses and their wagering conditions, payout speed, licensing, KYC requirements, and game variety. Our rankings reflect editorial assessment; commission relationships with operators do not determine where a site places. If you have a question about our methodology or a concern about how a site is presented, that is exactly the kind of thing we want to hear about.

We cover offshore crypto casinos that operate in a legal grey area for most US players — licensed in jurisdictions such as Curaçao or Anjouan rather than by any US regulator. Our content explains that grey area honestly rather than glossing over it. If you feel we have fallen short of that standard anywhere on the site, please tell us.

For a broader look at the casinos we review and the bonuses currently on offer, see our best non-GamStop casinos coverage, which sets out the comparison criteria we use in more detail.

A Reminder on Responsible Gambling

Gambling with cryptocurrency carries real financial risk — both from the games themselves and from the added volatility of crypto prices. Offshore sites may not offer the same player-protection tools or self-exclusion programmes as state-regulated operators. If gambling is causing you stress or financial difficulty, support is available: call or text the National Problem Gambling Helpline at 1-800-GAMBLER, available 24/7. All content on BTC Casinos is intended for readers aged 18 or over, or 21 and over where that is the applicable minimum in your state.

Thank you for visiting this page. We look forward to hearing from you.